original url: 31-project-management

It’s time for Anna to develop Tip Top Trading’s European marketing strategy but where should she begin? Her boss, Paul, doesn’t have a clue so it’s down to Anna to work out what to do. Listen in to find out what her plan is and how she sets out to manage the project of securing a deal with a French company.

Language for project management

This episode focuses on what to say when you need to develop a strategy for your business.

original url: 32-negotiating-a-deal-2

Things aren’t going too well. Anna negotiated a deal with a client in France but now they claim they’ve been ripped off! This has got to get sorted - quickly. Can she renegotiate with them and save the deal?

Further language for negotiating a deal

This episode focuses on what to say when you need to negotiate a deal and convince someone to do business.

Phrases from the programme:

original url: 33-booking-a-flight

Paul, the boss, is sending Anna and Tom on a business trip to France. He wants them to clinch the deal with a company which is interested in buying their Imperial Lemons. But has Tom got more than business on his mind?

Language for booking a flight

This episode focuses on what to say when you need to book a flight.

Phrases from the programme:

• What is the outbound and return date?
• Do you want to fly business or economy?
• Do you want a fixed or flexible ticket?
• Would you like a window or aisle seat?
• Have you got a frequent flyer number?

Listening Challenge

original url: 34-clinching-the-deal

Anna and Tom are on a very important business trip to try and sign a deal to sell their plastic fruit to a company in France. The company has received a better offer so Anna needs to clinch the deal and convince them that Tip Top Trading’s lemons are best!

Language for clinching the deal

This episode focuses on what to say when you need to finish a deal.

original url: 35-briefing-the-manager

Anna and Tom are in a bit of a predicament. Following a successful business meeting they’ve returned to the airport to discover their flight has been cancelled. What are they going to do next? Anna needs to brief Paul about the delay.

Language for clinching the deal

This episode focuses on what to say when you need to brief your manager about something important.

Phrases from the programme:

original url: 36-working-with-someone-new

Anna’s just back from France where everything went really well. But she’s in for a surprise. Rachel, the woman who Mr Socrates recommended, has arrived. Could this be the beginning of a beautiful working relationship or will there be trouble? How will Anna deal with working with someone new?

Language for working with someone new

This episode focuses on what to say when you start working with someone new.